Emotions and Conflict Resolution Part 4
Emotions and conflict resolution. In every altercation there will be a great deal of emotion. Emotion is great at helping us to express our hurt to other parties and it also helps us to free ourselves from pent-up frustrations that would make us ill were we to internalise them.
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Conflict Resolution Part 3
When you enter an argument between two people your very presence affects the situation and adds a third dimension on it. The next time two people are talking together anywhere (yes, even at a party) join them and see how their conversation changes.