Customer issues generally fall under either Situational (issue with a product or service) or Personal (issue with a person).
In this article, we will deal with the latter, if the complaint seems to be directed at a person. Look out for the next article in the series: “Dealing with complaints about a product or service”
Boost your career prospects and gain recognition in your network. Did you know that you can showcase your qualification on your LinkedIn profile – the biggest global professional network?
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