November Sale

november sale

It is a perfect time to invest in your future. Throughout November get 20% off Level 5 and Level 7 Management & Leadership Certificate and Diploma level courses.

Honey & Mumford Learning Styles

Every time we take on a new piece of work or find ourselves in a new situation we are learning new things. Learning is by no means restricted to the classroom. The way we learn, or our learning style, forms a key part of our personality, so we can find out a lot about ourselves – and others – by looking at learning preferences.

Difficult People Part 2

difficult people

All businesses need customers, but the customer relationship, however, does not have to be one-sided. Customers can be rude, difficult and downright annoying but you both need each other. If you are having serious problems with a customer, you might be tempted to think about the balance to which you both contribute to the transaction, and let a lower payback go.