decision making

The Active listener

Empowered Learner

The Active Listener – Stuart Statements

Active listening is such a power behaviour to demonstrate within coaching and mentoring approaches.

Have you been on the receiving end of someone activity listening to you?

What are the pitfalls?

With today’s technology –  how many of us are very close to our digital devices such as phones, tablets and now watches to receive messages and emails.

I witnessed others intent on listening but are easily distracted by the surroundings and their digital devices.

Can you recall speaking to someone where active listening was demonstrated with complete intention of listening? No distractions, either digital or within the surroundings?

These behaviours tend to be demonstrated when the discussion topic is sensitive. Where the listener is in tuned to the speaker and nothing else is being considered.

I have found over time, women are more natural with active listening than men.

This maybe stereo typical and perhaps a bias of opinion.

Princess Diana was a master at active listening.

Her focus being on the person, her body language and tone of voice confirmed this.

Additionally, she would ask relevant and appropriate question to confirm her engagement.

I’ve witness other high-profile celebrities demonstrate this too.

Chat show host are particularly good at active listening as they listen to understand and extract rather than listen to respond.

I’ve spoken with mentors, colleagues and friends who were very good at active listening but a person who stands out in my mind is my mother.

She had a phrase and advice of ‘listen to the small stuff and then your children will tell you the big stuff’.

In the workplace I have found colleagues  wanting to discuss their challenges, either work based issues or personal.

I’ve always tried to provide an environment of active listening, removing distraction from sight such as my phone. I stopped wearing an Apple watch for this reason.

The behaviours that are demonstrated with active listening are key to creating an environment where the speaker can share and opening discuss their aspirations and challenges.

Its very must a visual approach rather than just listening.

Who is the person you most relate to with active listening?

Share:

Facebook
LinkedIn
read on

Related Posts

ideas for life

Ideas for life – no more resolutions

Why most of us fail? If you are in the incredible 20% of people who hit their resolutions every year, congratulations! You are a rare breed 🙌🥳👏 For the rest of us, it is mostly a journey downwards into a spiral of failure, guilt, and frustration which circles back to thinking less of ourselves and hardly ever making us feel good or achieve anything meaningful. Most of us fail for three main reasons: Lack of clarity, Unreasonable expectations, and Lack of inspiration or passion.

employee wellbeing

Employee Wellbeing

The link between employee wellbeing and productivity is well established but, as we move into the post-pandemic phase, it will be harder than ever for managers to keep the two in harmony.

Stress management strategies using EI

Stress management strategies using EI

Have authentic, emotionally intelligent relationships with people. Associate with those whose company you enjoy and who support you. Authenticity requires self-awareness and emotional expression so that when in conversation with an individual you are able to share your feelings openly, including any distractions impairing your ability to concentrate on them.

stress factors

Stress factors and coping techniques

How can we avoid distress?

We cannot. However, we can learn techniques to keep distress to a minimum by increasing our coping strategies. We can also use eustress appropriately in our occupations to improve our performance and inspire others.

WINTER SALE NOW ON 15% OFF ALL COURSES EXCL MONTHLY PLANS
Browse our courses
cmi logo
OTHM Qualifications Logo

High impact, virtual micro-learning for maximum output. All programmes are £100 and can be toped up to a full CMI Level 5 Qualification.

For all levels of managers, fully accredited qualifications to supercharge careers and earning power.

Aimed at leaders managing projects, although the qualification is also open to learners wishing to build on their general management skills.

For all types of consultants, either wishing to enter the field or already working and looking to develop into strategic roles.

For all types of leaders looking to develop their leadership and communications skills, and nurture and build effective and functional teams. 

Browse our courses

High impact, virtual micro-learning for maximum output. All programmes are £100 and can be toped up to a full CMI Level 5 Qualification.

For all levels of managers, fully accredited qualifications to supercharge careers and earning power.

Aimed at leaders managing projects, although the qualification is also open to learners wishing to build on their general management skills.

For all types of consultants, either wishing to enter the field or already working and looking to develop into strategic roles.

For all types of leaders looking to develop their leadership and communications skills, and nurture and build effective and functional teams.