Empathy as an Effective Leadership Skill

Empathy as an Effective Leadership Skill

What is Empathy?

Empathy is one of those feeling that is more focused on someone else’s needs than our own. While many people often confuse sympathy and empathy with each other, the two terms are very different. Sympathy is agreeing with the way someone else is feeling, empathy involves being aware of the other person’s feelings. This means that you are able to understand what they are feeling and put yourself in their shoes to better understand their needs as well. As a leader who is empathetic towards his or her team, you are able to appreciate what they are going through and this in itself, can make you a much better, and more effective leader.

Empathetic and effective leaders are often non-judgmental, emotionally intelligent and good listeners. They will spend more time listening to the needs of their employees rather than telling them what they need. By being non-judgmental, they are also able to listen to their team without making any assumptions that could affect their response. By being able to listen without judging, empathetic leaders are more capable of analysing the other person’s feelings in an effort to make the best decision for that person, the team and the company.

Empathy Leads to Trust

So why is empathy such an important skill for an effective leader? The simple answer to that is trust. When you have established trust within your team, you will then become a leader. Otherwise, you are just the person in charge of a team that feels they cannot trust you. How can you establish that trust and build your team, developing them along the way?

Show them that you are aware of their needs and their feelings and that you genuinely appreciate those feelings. Whether you agree with those feelings or not, you are showing that you acknowledge them and value that person enough to take the time to listen to them. This is the true definition of empathy and why it is such an important skill for any leader to have.

Build Stronger Relationships

When your employees know that you will take their feelings into consideration whenever they are talking to you, they will feel a better sense of trust and it will also strengthen your relationship with that employee. Stronger employer/employee relationships can lead to a stronger business through greater productivity and the increased sense of trust they will have.

Being empathetic is something that we can all do to better ourselves and make us more receptive to the needs and feelings of others. As a manager or business owner, having empathy towards others will make you stand out as a trusted leader and make you a much more successful person at the same time.

If you enjoyed this article, please feel free to share it on your favorite social media sites.

Share:

Facebook
LinkedIn
read on

Related Posts

ideas for life

Ideas for life – no more resolutions

Why most of us fail? If you are in the incredible 20% of people who hit their resolutions every year, congratulations! You are a rare breed 🙌🥳👏 For the rest of us, it is mostly a journey downwards into a spiral of failure, guilt, and frustration which circles back to thinking less of ourselves and hardly ever making us feel good or achieve anything meaningful. Most of us fail for three main reasons: Lack of clarity, Unreasonable expectations, and Lack of inspiration or passion.

employee wellbeing

Employee Wellbeing

The link between employee wellbeing and productivity is well established but, as we move into the post-pandemic phase, it will be harder than ever for managers to keep the two in harmony.

Stress management strategies using EI

Stress management strategies using EI

Have authentic, emotionally intelligent relationships with people. Associate with those whose company you enjoy and who support you. Authenticity requires self-awareness and emotional expression so that when in conversation with an individual you are able to share your feelings openly, including any distractions impairing your ability to concentrate on them.

stress factors

Stress factors and coping techniques

How can we avoid distress?

We cannot. However, we can learn techniques to keep distress to a minimum by increasing our coping strategies. We can also use eustress appropriately in our occupations to improve our performance and inspire others.

Browse our courses
cmi logo
OTHM Qualifications Logo

High impact, virtual micro-learning for maximum output. All programmes are £100 and can be toped up to a full CMI Level 5 Qualification.

For all levels of managers, fully accredited qualifications to supercharge careers and earning power.

Aimed at leaders managing projects, although the qualification is also open to learners wishing to build on their general management skills.

For all types of consultants, either wishing to enter the field or already working and looking to develop into strategic roles.

For all types of leaders looking to develop their leadership and communications skills, and nurture and build effective and functional teams. 

Browse our courses

High impact, virtual micro-learning for maximum output. All programmes are £100 and can be toped up to a full CMI Level 5 Qualification.

For all levels of managers, fully accredited qualifications to supercharge careers and earning power.

Aimed at leaders managing projects, although the qualification is also open to learners wishing to build on their general management skills.

For all types of consultants, either wishing to enter the field or already working and looking to develop into strategic roles.

For all types of leaders looking to develop their leadership and communications skills, and nurture and build effective and functional teams.