Gift Course Voucher Refund Policy

Gift course credit is transferrable to any other course with Sussex Business School during the enrolment process. Vouchers are non-transferable to a third party.

If the gift course credit is lower than the course required, the difference will be due before the course can commence.

The application for transferring a gift credit course is treated as the start of the enrolment process.
If the gift course credit is higher than the new course – no refund will apply.
 
The Gift Voucher is refundable if no student enrolment has begun within 6 months of purchase, subject to a £75 administration fee.

All refunds are only given to the purchaser of the voucher. Vouchers cannot be exchanged for cash in part or full.

Once enrolment has commenced – our standard Refund Policy below will apply.

Standard Refund Policy

Cancellation of Course and Fee Refunds

Statutory right under the Consumer Contracts Regulations, which came into force on 13 June 2014 and implements the Consumer Rights Directive, allows you 14 (fourteen) days (including Saturdays, Sundays, public holidays and bank holidays) from the day of your payment/purchase/exchange of funds to cancel said payment/purchase/exchange of funds and request a refund on your paid amount in total.  This duration is specifically dated from that of funds being registered as received by Sussex Business School.  

After the 14 days have elapsed, we cannot accept any standard course and or unit cancellation under any circumstances and all fees are payable.

Refunds may be requested outside of this period for specific cases, yet these are subject to approval at the discretion of Sussex Business School, and evidence to the reasons as to why the refund has been requested must be proven and investigated in full prior to actioning. 

We can accept emails and telephone cancellations, if you send a letter to cancel your course, you must send the letter by recorded delivery.

All refunds are made via direct bank transfer (BACS) or in certain circumstances via PayPal, and no other forms of refund are supported by Sussex Business School.

The Accreditation body (CMI) Registration Fee is not refundable.
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