Gift Course Voucher Refund Policy
If the gift course credit is lower than the course required, the difference will be due before the course can commence.
All refunds are only given to the purchaser of the voucher. Vouchers cannot be exchanged for cash in part or full.
Standard Refund Policy
Cancellation of Course and Fee Refunds
Statutory right under the Consumer Contracts Regulations, which came into force on 13 June 2014 and implements the Consumer Rights Directive, allows you 14 (fourteen) days (including Saturdays, Sundays, public holidays and bank holidays) from the day of your agreed enrolment on a course and or unit to cancel your enrolment and request a refund on your study fees. This duration is specifically dated from that of Moodle access being granted upon confirmation of Awarding Body submission to the OTHM/CMI regarding registration, and is not dated from the receipt of OTHM/CMI Membership/Management Direct access being provided to the student as provided and managed by the OTHM/Chartered Management Institute.
After the 14 days have elapsed, we cannot accept any course and or unit cancellation under any circumstances and all fees are payable.
We can accept emails and telephone cancellations, if you send a letter to cancel your course, you must send the letter by recorded delivery.