Sussex Business School Terms & Conditions

Definitions

We and Us means Sussex Business School Limited who will provide the online distance learning course to the student.

You means student receiving the online distance learning course / qualification.

Course means a CMI online distance learning course / qualification.

Cancellation of Course and Fee Refunds

Statutory right under the Consumer Contracts Regulations, which came into force on 13 June 2014 and implements the Consumer Rights Directive, allows you 14 (fourteen) days (including Saturdays, Sundays, public holidays and bank holidays) from the day of your enrolment on a course and or unit to cancel your enrolment and request a refund on your study fees.  After the 14 days have elapsed, we cannot accept any course and or unit cancellation under any circumstances and all fees are payable.

We can accept emails and telephone cancellations, if you send a letter to cancel your course, you must send the letter by recorded delivery.

Please note: if you withdraw from a course, you will be charged a withdrawal administration fee of GBP £100.

The CMI Registration fee is not refundable.

Fee Payments

All study fees must be paid before agreed start date.

Payment can be made by credit /debit card or bank transfer.

Courier Charges

All study fees include courier changes for the despatch of a certificate.

If a certificate is sent and returned to Sussex Business School Limited, due to an inadequate or incorrect address provided by the student, or if the certificate is not collected from a notified collection place, or there is a change of address during delivery, you will be charged a delivery fee to re-send the certificate.

Enrolment Conditions

Students studying per unit, must start the next unit of their qualification within 3 months of completing their previous unit, to clarify –  within 3 months of the assignment deadline date of the last completed unit, otherwise the student will have deemed to have left the course, and CMI certification will be issued for any successfully completed units.

Assignment Submission Deadlines

Students Studying on Option 1 – Set timetable with fixed assignment submission dates.

To ensure continuous enrolment on your course, you must submit your assignments, according to your submission deadlines stated on your time table.

If you miss your assignment deadlines, then your enrolment will have deemed as lapsed, and you will be removed from the course. You will not be eligible for a fee refund.

Students Studying on Option 2 – Flexible submission dates, within the fixed course duration.

The submission dates for your assignments are your choice, but to ensure continuous enrolment on your course, you MUST complete all the assignments for the course by the given end date.

If you miss your given end date for the course, then your enrolment will have deemed as lapsed, and you will be removed from the course. You will not be eligible for a fee refund.

All student assignments and communications must be done via Moodle (VLE).

If you are having problems with submission deadlines, please contact Support Services and your tutor.

Assignment Referred 

If your assignment is referred by your tutor, and it has passed your assignment deadline date, you can apply for up to an additional 5 weeks to complete the assignment.

If your assignment is submitted, and it has passed your assignment deadline date, you can have up to an additional 5 weeks for the assignment to be marked and or to complete the assignment to the required standard to pass.

There will be an extra charge of £25 per week to cover the costs for additional tutor support and assessments.

Assignment Extensions

Students can have up to an additional 5 weeks passed their original assignment timetable deadline date.

There will be an extra charge of £25 per week to cover the costs for additional tutor support and assessments.

Please contact Support Services on: support@sussexbusinessschool.com

Lapsed Students

If you lapse from your course enrolment, due to missed assignment deadlines or given course end date, in exceptional circumstances, supported by evidence, for example medical certificate, or an official document, you may be allowed to restart your course.

You will be required to pay a restart fee of £300.

Students studying per unit, must start their next unit within 3 months of completing their previous unit, to clarify –  within 3 months of the assignment deadline date of the last completed unit, otherwise the student will have deemed to have left the course, and CMI certification will be issued for any successfully completed units.

Re-enrolment on the course will require a restart fee of £300, and an additional CMI registration fee.

Please Note: Decisions regarding lapsed enrolment and re-enrolment of students is entirely at the discretion of the Management Team.

Plagiarism

Sussex Business School Limited has a very strict policy with regards to plagiarism.

If you submit an assignment that is not your work and found to have plagiarised, you will be unenrolled from your course, with immediate effect. No paid fees will be refunded.

Other Terms

Sussex Business School Limited is not able to communicate with any third party. All communication must be done directly by the student.

Sussex Business School Limited must be notified by email of any change of address or personal details. Please email Support Services.

Sussex Business School Limited reserve the right to refuse enrolment on any course that we offer.

Complaints

If you have a complaint, concern or criticism about any services we offer, please contact us at Support Services: email: support@sussexbusinessschool.com

Data Protection – Under the General Data Protection Regulation 2018 (GDPR):

We only collect information that we need: – to email you information when you enquire about a course and when you enrol on one of the CMI (Chartered Management Institute) courses.

Personal information is used by Sussex Business School for course enrolment and CMI (Chartered Management Institute) registration. We do not pass your personal information onto a third party other than the CMI, the accreditation body, or if required by law.

All data is kept secure.

All data is relevant and kept up to date.

We only hold as much data as we need, and only for as long as we need it: –  all data is deleted when a course is completed, failed or lapsed, all enquiry data is deleted after 3 months, unless individual have opted in to newsletters and offers; and

We allow the subject of the information to see it on request.

Transferring your Course

Sussex Business School Limited is unable to transfer a course to a third party.

Decisions regarding the transferring of a student to another course is entirely at the discretion of the Management Team.

If you do transfer to another course, you will be charged a transfer fee of £100.

Please Note: You may be charged another registration fee by the awarding body.

Student Behaviour

Sussex Business School Limited reserves the right to unenroll students from their course and remove them as a student, if the exhibit any inappropriate behaviour towards any member of staff or other students, without refund of paid fees.

Inappropriate behaviour includes:

  • bad language – verbal or written
  • threats via email, in writing, telephone or in person
  • bullying behaviour
  • aggressive, angry communication – verbal or written.

When using the VLE students must:

Comply with current and future legislations including:

  • General Data Protection Regulation (GDPR) May 2018
  • Copyright, Designs & Patents Act 1988
  • Computer Misuse Act 1990
  • Telecommunications Act 1984
  • Protection from Harassment Act 1997